Overview
Trusted Call & Contact Centre recruitment
Customer service is a key part of any business. For the Call & Contact Centre industry, a skilled and people-focused team is key for supporting customers.
The way consumers talk to companies is changing, from live chat to WhatsApp. We also know in many sectors people still rely on speaking to a customer service department over the phone. It’s why we recruit for all types of Call & Contact Centre work.
For employers
Find exceptional Call & Contact Centre talent
Whether you communicate with consumers digitally or in person, your customer service team are often their first point of contact. They are fundamental to a customer's experience and your brand’s reputation.
You need a trusted customer service agency who understands the industry to help you hire people with a specific skillset. We have an extensive talent pool of skilled professionals, so we’re confident we can find the right person for you.
For candidates
Find the customer service role for you
With over 35 years’ experience we’ve built a large network of companies who are looking for motivated people wanting to work in the industry. We partner with some of the biggest names in customer service, along with growing, smaller scale businesses, throughout the UK.
Whether you’re looking for temporary or permanent Call & Contact Centre jobs, as a leading customer service agency we’re on hand to help you find a role you’ll love.
Contact us
Get in touch with the Search team
As one of the UK's leading call centre recruitment agencies we build partnerships with our clients and candidates. It not only allows us to connect businesses and people that we know will be a great fit, but we also form long-lasting connections.
For businesses, we can assist with all elements of your people strategy from candidate attraction to retention. For candidates, we can support you throughout your career and provide interview tips and insight into what employers want.
Find your next job
Browse and apply for jobsWhether you're looking for a permanent, temporary or contract role within the private or public sector, we’re here to help you do more of what you love.
Useful resources
Testimonials
What our candidates say
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“I’ve been placed in a temporary position by Search by some of the best consultants I have worked with. The agency is proactive and do exactly what they say they will.”
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“Search have always found me the best brands with great jobs. They have brilliant communication as well. I could not fault them.”
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“Search contacted me and matched me to a company where I was successful in securing a position. I would never have known about the job without their professional guidance.”
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“Carla was amazing. Prompt with all the info and replies, we built great rapport. If the opportunity presents itself in the future, I’d happily come back.”
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“Louise and Vik are lovely. They go out of their way for you. I trust them to find me the right role which matches my values and ethics.”
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“So friendly and helpful throughout and found me a great job with a quick turn around.”